Privacy Policy
Last Updated: December 12, 2024
Introduction
Florida Home Buy LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, mailing address
- Project Information: Property details, project requirements, budget range, timeline preferences
- Communication Records: Messages, inquiries, and correspondence you send to us
- Financial Information: Information related to financing pre-qualification (processed through our partner, HIS Capital Funding)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Geographic location (country/region)
How We Use Your Information
We use the information we collect to:
- Provide and manage our project management services
- Respond to your inquiries and communicate with you
- Process financing pre-qualification requests
- Send service-related communications and updates
- Send marketing communications (with your consent, which you may withdraw at any time)
- Improve our website and services
- Comply with legal obligations
SMS/Text Message Communications
Consent to Receive SMS Messages: By providing your phone number and opting in to receive text messages, you consent to receive SMS messages from Florida Home Buy LLC regarding your project, service updates, and promotional offers.
Message Frequency: Message frequency varies based on your project status and preferences. You may receive up to 4 messages per month for marketing communications.
Message and Data Rates: Message and data rates may apply. Check with your carrier for details about your text plan.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message. You may also contact us directly to opt out.
Help: For help with SMS messages, reply HELP to any message or contact us at [email protected].
Supported Carriers: SMS messages are supported by major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
Information Sharing and Disclosure
We may share your information with:
- Service Partners: Our construction partner (Lagana Properties) and financing partner (HIS Capital Funding) as necessary to provide our services
- Service Providers: Third-party vendors who assist with website hosting, analytics, and communication services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for up to 7 years after project completion for legal and tax purposes.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications
- Opt out of SMS messages by replying STOP
To exercise these rights, please contact us using the information provided below.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information. To exercise your California privacy rights, please contact us.
Third-Party Links
Our website may contain links to third-party websites, including our financing partner's pre-qualification portal. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
FLA HOME BUY LLC
2151 Consulate Drive Suite 6B
Orlando, FL 32837
Email: [email protected]
Phone: (727) 476-8833
By using our services, you acknowledge that you have read and understood this Privacy Policy.